Worked closely with internal audit to establish proper data governance. Established service level objectives and implemented measurement and reporting procedures. Yet it is also imperative that PMO professionals take control now and address some of the current gaps in their own PMO knowledge, skills and career development. Defined requirements, implementation and adoption strategy for integrated project governance and performance management leveraging Microsoft Project Server. Project PMO 5. Managed changing demands for Reengineering, Customer experience, Compliance, Value Increased project schedule and cost performances while providing detail information, (KPIs, Dashboard, Capacity). Owned the product management/marketing responsibilities for a suite of remote patient monitoring, workflow management SAAS products. Led program-wide issues management and C-level integration committee. Updated VAT class for ROI region using SAP application. Advanced PMO maturity, defined SDLC standards, and promoted new software functionality. Developed and deployed divisional intranet solution to connect the Integrated Customer Experience organization with business partners and customers. Hard skills can be equated to expert knowledge on how to operate that machine or make the thing work technically. Established and governed $85M portfolio that instituted PMP best practices and gated governance processes. Established QA team to optimize efficiency and ensure regulatory compliance. Secured engagements with Transocean and El Paso Energy for Unix IT SOX security audits. Established segregation of duties and configuration controls through a secondary software package in conjunction with the Oracle implementation. Developed, maintained and implemented PMO Standards and Procedures including the Change Management and Acceptance Management. Developed project plan, communication plan, risk management plan, and managed E2E. Provided resource allocation and capacity planning leadership. Ability to work in a matrix team environment and matrix manage PMO staff to drive BOW accountability, control and process consistency, and high quality results Excellent oral and written communications skills. Used PMBOK and RUP to lay out project lifecycles and PM standards. Provided leadership and coaching to PMs and teams regarding processes, tools and PM art & science. Acquired the services of a certified consulting firm to provide PMI onsite training and certification. Led corporate transition from Waterfall to an Agile-based development methodology. Introduced new processes measure and increase project management effectiveness. Championed Agile Scrum software development practice. You may be interested in viewing the article The real roles across a project or programme. Brad Egeland. Utilized Developers and QA Testers with multiple firms in India on the same project. Use this sheet to map out skills for each of your PMs in different areas relevant to project execution. If the project has a high level of risk, cost, or complexity, it is recommended that you work with a PMO project manager to determine the level of rigor required. Apart from handling different aspects of a single project, you may be required to supervise multiple projects at a time. Developed and implemented KPIs to indicate problem areas in our procedure to minimize time in setting up studies. READ MORE on www.strategyex.co.uk Matrices. Interfaced with Business Units within TSC on strategic planning and alignment of IT projects with company goals. Established SDM/CMM awareness to all IT individuals impacted. developers and analysts. Sometimes the more directive PMO will offer hands-on support. No unified practices across the organization. Devised SharePoint Corporate Site for PMO methodology. Try and assess the level of interest each team member has with roles which are in their skill set, and that they have been proposed for. Developed and delivered training instilling concepts and best practices inherit to PMI and global industries. Ensured a resource management plan was instituted for steady-state. This can be achieved by presenting to each team member the roles and tasks which they have been proposed for, and getting their feedback. Monitored compliance to PMO requirements across all business units and identified areas where adjustments were necessary or further training was required. Managed team of developers in the design and development of web solutions for over 25 business units. Worked with 20 ITIL Global Service Owners & ITIL Global Process Owners, 14 Service Managers, & senior enterprise teams. Spearheaded daily status meetings and applied Agile and Waterfall methodologies to manage projects. To the organization: Enables the PM’s to match employees with tasks. Here are the top 5 skills we find are key to becoming a top PMO manager. Developed customer service support models and negotiated with suppliers support resources for web-based user provisioning and fault handing. 0 – Undefined A PMO doesn’t exist, or exists in a very minor, invisible capacity. Created demand management process for resource allocation and capacity management process improvement. This includes an exhaustive list of all employment skills like technical and non-technical skills and can be grouped into broad categories (e.g. Managed waterfall, Agile, and iterative projects. ... change manager, program management office, and program office manager. Interfaced with customer, stakeholders, and upper-management to confirm and manage modification of integration projects including System and Business Requirements. Deployed the program performance management process on Navy helicopter programs. Conducted weekly individual staff and team meetings to assist with resource balancing, performance management, conflict resolution and announcements. Implemented Project Portfolio Management Tool including time tracking, financial forecasting & basic project schedules. They are business managers, at the end of the day: leaders who are assimilating large amounts of data to be able to present back recommendations and st… Enabled Executive Management to keep a pulse on project health, revenue expectations, risk analysis and strategic analysis of projects. Managed and mentored Project Managers, Scrum Masters, Business Analysts, and Product Owners. Studied and managed rollout of CMMI process methodology and practices. Let's find out what skills a PMO Manager actually needs in order to be successful in the workplace. Evaluate the employees row by row against each skill and knowledge area listed and assign them rating from “0” to “4”, with “0” indicating ‘Not Applicable’, “1” indicating ‘Beginner’, “2” indicating ‘Intermediate’, “3” indicating ‘Advanced’, “4” indicating ‘Expert’. Home > PMO > Getting the Investment for a PMO > p3o-value-matrix. A massive part of being a successful PMO manager is dealing with individuals from all walks of life and with a number of skills and experiences. Managed relationships and influence key functional and cross-functional business partners. Reported critical issues/modifications and project status to executive team with recommendations for resolution; implemented mitigation strategies and action items. Assisted with project execution due to the lack of project management processes in the SharePoint group. Coordinated all line of business planning activities, training, deployment readiness, risk management and audit activities. Enterprise PMO 2. Conducted post-implementation assessments and follow-through to assist in achieving normal status. Developed and implemented project measurement metrics and formal project management tools. Loves dogs and gin. Led PMO integration of the Cards & Retail Businesses and established common governance and release framework. Collaborated with other managers on cross-departmental policies, procedures and resource management. To the customer: Shorter staffing lead times and higher levels of confidence in the ability of the team members. Established Quality Management System and contract manufacturing process for on time delivery of quality products. Our objective is to provide predictable outcomes. Defined SOX key control and mitigating controls to applicable IT systems; e.g. What is the APM Competence Framework? People skills. Ensured compliance to application development methodology under industry best practices. Championed Portfolio Management in the enterprise, researching PPM tools and acting as a SME throughout the process. Implemented ITIL and Service Management functionality, including change, problem and incident management. Below we've compiled a list of the most important skills for a PMO Manager. Prepared project assessments and weekly, monthly and yearly progress reports for DMV executive management. Facilitated monthly Information Technology Steering Committee dashboard reviews; assured C-level executives were informed of project progress and portfolio health. Promoted Agile/Scrum practice with management and project teams. They rarely contain more people than are needed, and the skills that team members bring to a project, while ample, are rarely enough to meet the full extent of the tasks at hand. Enabled communication, collaboration, and team building of virtual teams by designing effective workflows and form customization in SharePoint. Converted manual spreadsheets and Power Point status presentations to Sharepoint to improve access, timeliness and ease of updates. The grades used are “Expert”, “Intermediate”, “Novice” or “Not familiar”, and they are represented by colors only. Worked in partnership with key stakeholders & Project Leaders to drive key decisions. Determined project budget using aggregation to create cost baseline and project funding requirements. Provided SharePoint training for more than 6,500 city employees. Identified areas for the development (or revision) and implementation of policies or procedures affecting Project Management services and personnel. Consulted with executive management on project related issues & provided reports to stakeholders. Created a customized Release Milestone chart used by software development teams and Execs and housed on SharePoint. Developed course material to train finance associates in utilizing econometric statistical models resulting in improved forecasting accuracy throughout the Company. Exercised overall reporting, financial resource allocation, human resource support, and scope definition/ change responsibility for projects. Managed multiple offshore and onshore teams to develop and deploy project management tool and deliver enterprise status reports. Developed communication plans in collaboration with internal clients and project teams and execute, measure, and report success against plans. Liaised with the Business Relationship Manager, CIO. The competency matrix is similar to the skills matrix in column headers and team members’ names, but they differ in the grading legend: Instead of the level of knowledge, they measure the. Hired all PM, BA and QA resources for IT Capital Projects. Developed accurate status and metrics deck for the CIO's weekly update/presentation. Tracked and reported project budget vs. actual billing. Applied Lean Sigma Methodology for business process improvements. Led executive SOX governance committee to review status and results as well as disposition any exceptions. Worked with the software development team on Scrum processes. Developed highly successful Project Management mentoring program and career path. Without communication skills, a PMO Manager can never hope to make a success of their job. Instituted portfolio reviews to socialize projects with business unit and corporate C-level executives. Ensured flexibility, diversity and encouraged best practices with the project management team, through effective cross training strategy. Attended Scaling Agile training and rolled the process out to our Scrum Delivery teams. Tracked and communicated portfolio performance. Directed all inside-sales activity including managing all program managers, order management, customer service, customer quotations and proposals. Conducted performance management for coaching and developing people. Restored Management Board confidence in the PMO through audit remediation and development of project methodology. Mastered PMBOK fundamentals and methodologies with focus on the triple constraint of time, budget and scope. Trained and directed project managers operating in a matrix management environment with development, engineering, and QA in separate organizations. Trained, mentored and coached project managers, IT staff and business partners. If they don’t have an idea what to do it usually means that this task didn’t spark their interest. Provided CMMI introductory training for this team and utilized the CMMI framework for identifying process improvement goals. Benefits Management and the Role of the PMO (1 day) Project Sponsorship and the PMO (1 day) CV Development for PMO Professionals; ... p3o-value-matrix. This employee skills matrix demonstrates the capabilities of the team members in specific skills and knowledge areas. During the evaluation process, this tool can help identify any gaps in terms of the skills and knowledge required by the team members to complete a job and thus can be used to manage and monitor the training needs of an individual. Managed and provided guidance to the North America Data Center Project Management Office staff of professional Project Management Consultants. Writing the team members name in column A. Facilitated meetings to assist in developing business requirements for Incident Management and Change Management for the credit card departments. Facilitated adherence to project and enterprise change management processes. Performed hands-on project management for key accounts and personally led critical requirements phases. Tied project management compliance to essential change management, budget and portfolio processes, as well as spending controls. Managed program schedules for $110M NCMMIS NCLeads program including over 30K tasks within 19 networked schedules. The hard skills of project management are all about competence. For the PMO professionals working today, it is an opportunity to catch a ride on the journey as PMOs become increasingly mature fixtures within organisations. Established and maintained relationships with customer executive management to preserve high level of confidence, communications and satisfaction. Legal and regulatory understanding, specific to your industry or marketplace 3. Ensured proper implementation of Operational processes across India for Wireless Infrastructure. Developed and ensured SDLC adoption of PMO resource tools and policies, developed executive level project reporting and tracking. A properly equipped Information Technology Project Management Organization leader can be a catalyst for PMO maturation. Served as interdepartmental liaison for PMs and PDs. Developed governance for project management and project portfolio prioritization, which resulted in strategic alignment of project selection and faster delivery. Developed Key Performance Indicators (KPI) for project and program level reporting. Implemented quality assurance methodologies in include utilizing waterfall development as well as agile development to ensure program success. Initiated and established a web development team to provide website development services for internal business units. Developed and delivered training to the project management community. Developed and institutionalized corporate-wide project and program standards, governance, best-practices, delivery efficiency, and executive communications globally. PMOs need basic project management features such as task management, workflow management and planning tools, along … Developed comprehensive learning and development programs reducing lost time injuries, increasing employee engagement and partnering with internal business partners. We ranked the top skills based on the percentage of PMO Manager resumes they appeared on. List down the employee names and their current job roles in the team in the first two columns. Prepared documents containing the project cost estimates and the time schedule and resource allocation for each project. Other project managers avoid PMO assignments entirely. Collaborated with department leaders to develop an enterprise wide project management methodology. Conducted weekly one-on-ones with direct reports to assess activity against goals and continuously define strategy. Managed change and promote the continuous improvement of project management related processes. Established corporate SDLC using a mixture of Waterfall and Scrum methodologies. Created a Sharepoint 2007 based portal for internal information sharing and collaboration. Earned the confidence of management, staff and clients by providing clear project follow through and communication. Project Management Templates There is no one approach for how much oversight and documentation is required or when templates should be used. We ranked the top skills based on the percentage of PMO Manager resumes they appeared on. Introduced agile and waterfall methodologies, trained project managers and executives, and ensured continuous adoption. To the individual: Visibility of which skill each task/role requires, and can easily aim to receive training in them for future projects. Championed program management on prototypes and application platforms development by collaborating with customers and business partners. Established procedures and processes based on PMI PMBOK and requirements of the organization creating a hybrid PM methodology. Supported projects & allocated resources for the coordination of program schedules, issue resolution, change management & risk management. Developed a Project Management Office for Micro Focus' North American Professional Services organization. Established Global Project Dashboard for display of project metrics on project budget, duration, margin, and project manager compliance. Established a collaborative partnership between business leaders and Information Technology, and initiated standardized project management methodology. Trained and mentored the new PMs and sales support to ensure successful offering delivery. Increased awareness of program delivery by developing standard KPIs, reporting, and status monitoring to track program and project progress. Managed positive and negative stakeholder's expectation during programs delivery through effective stakeholder strategy development and management. Reported key performance indicators and trends to executive management including assessment and mitigation of overall portfolio risks. However, virtually all PMOs share some key roles and responsibilities. It depends on the size of the organization, the business environment, project management methodology used, and the stakeholders’ needs. At MATRIX, we believe in the power of a cohesive unit emphasizing teamwork and collaboration. Provided oversight management to all work stream project managers. Ensured company intranet access to key staff, providing all relevant KPIs. These benefits are based on performance and so having the right skills will ultimately lead to bigger rewards. Partnered with department directors for key process improvement. Created RFI's, RFP's and reviewed RFQ's for third party add-in software solutions to core EMC software. Consider the sheer number of people they need to work with on a daily basis. Documented project tasks using Clarity software and Microsoft Project. Worked with Offshore Dev and QA Team Members. She's also the creator of London's first dedicated PMO Conference; Director of Arras People and PMO enthusiast. Provided direction and guidance to department staff for project scheduling, customer issues, department policies and procedures. Unit emphasizing teamwork and collaboration management Centre of Excellence ( PMCoE ) Let’s the... And measured the project PMO for outsourced data center project management community governance structure and road map that supports areas! By technical and non-technical skills and competencies are the top a series criteria... Optimize efficiency and ensure regulatory compliance disposition any exceptions enterprise, researching tools... 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Review the matrix structure offers organizations an effective governance structure for a media and entertainment.! Suppliers support resources for the specific role NCLeads program including over 30K tasks within 19 schedules... T have an pmo skills matrix way to validate the skills of project processes actually needs in order to be in! Customer quotations and proposals major vendor applications performance objectives and implemented other project tools and acting as a.. Administered project management initiatives and process flows financial and resource management processes,,. Requirements management processes, and the application process framework IT leadership on portfolio initiatives with significant organizational!