Called to tell me it was on it's way and all that. Their CS is absolutely the best but I do find that aspect of it to be too much. ALERT: Communication for customers impacted by the natural disasters. Sweetwaters customer rep is astounding, they put one of my plug in purchases on hold because at the time there was a lot of stolen ccs buying stuff and when I called to ask them why it was on hold they explained politely and calmed me down. I have never once received a package from them when they claimed it would arrive. Then a couple days ago Sweetwater calls to say they had a fresh shipment and mine was going to be on the way. So smart. If I ran sound, was a tech, etc. All in all I'm happy with both stores service. That’s why I’ve asked that to put me on their “do not call” list. We truly want to tailor our service to the best meet your needs. The order was expedient and received in less than a week with great packaging and even came with a personal touch. Expires: August 31, 2020 3 used Or does the ease-of-mind of ordering from Sweetwater overcome any keyboard differences? Sweetwater ranks 1st among Music Equipment sites. In sales it happens through more customer relationships and income. Explore our commitments to you Terms of Use Privacy Policy Phone Recording Policy Accessibility Do Not Sell My Personal Information. Sweet water is great. Available Monday - Friday, 9:00am - 6:00pm. They'll try to knock the prices down for you, they follow up, and the shipping is fast. It's just another way we deliver "The Sweetwater Difference." All opinions expressed are my own. Returns 19. Sweetwater. The reason I'm interested in dealing with Sweetwater on this guitar is they have 18 Months, Same as Cash on Taylor Guitars. The rep called after a day or so to tell me that there were some issues shipping to canada. ... Facebook Twitter Reddit Pinterest Tumblr WhatsApp Email Link. haha totally agree but as annoying as it can get I always feel like the reps are very nice and personable. Trending Topics. When you get a chance, can you please give us a call directly to our customer service team at (800) 222-4700 ext. (260) 432-8176. If you have any questions, please call us at … Lol. The amp is awesome too! Definitely my go to online shop now. Business Profile. Positive reviews (last 12 months): 82%. In other departments, I've seen literally dozens of friends earn promotions into higher level positions. You can give priority to discounts by this making you unable to bear to miss 'Save as much as 80% OFF Off w/ Sweetwater Coupon December 2020 ', so hurry and click! If you have any questions, please call us at … If you've got time to wait then definitely use them. Sweetwater was awesome to me, so I am only trying to be awesome to them for doing such a damn fine customer support job. Just wanted to post this saying Sweetwater’s customer service has been amazing. Contact us directly and we'll take care of your older gear, as well as gear that's still under warranty. We'd like to look further into this for you. Legit respect for their level of commitment, but I’m not the kind of individual that needs a random Fort Wayne number calling me so a guy named Drew can awkwardly assess if I’m still actively playing whatever style i told them I played years ago so he can ask about my gear aspirations and let me know how sweetwater can help me with that. It’s almost suffocating how many times they’ll check in with you over a patch cable. I received a Sweetwater gift card and compensation as part of my relationship with the Quality Blue Community. The difference is that MF has coupon codes, while SW never does. Discount Description Expires; FREE GIFT: Free Cymbals When You Buy One of The Cymbal Packs-$300 OFF: $300 Off Sennheiser EW 135 G3 And EW 122 G3 Handheld And Lavalier Wireless Package-UP TO $1500 OFF: Up to $1500 Off Roland TD-30 Series Drum Sets- Hotdeals.com provides customers with the opportunity to get 15 off Coupon, After visiting Hotdeals.com, you can find the Sweetwater Coupon Code and save it in your wallet. Find the corresponding page at Sweetwater and go to the checkout page. The 1st option is via electronic deduction from a checking account by Sweetwater Authority. I pretty much exclusively order my EBS cables from them and every single time without fail I get a call, text, and email from them in the span of minutes to check in on me! Enter the Sweetwater if you try to save extra money - '2020 Sweetwater Coupon Reddit and Promo codes | Start Saving Today!'. Online reviews seem to favor the Roland over the Casio. I've tried sending to a new address and e-mail so I appear to be a new customer but I end up with the same guy. And online discussion, like trustpilot and internet forums, vastly praise Sweetwater. My 6 year old daughter loves NGD now just because of the candy they toss in with my orders. They'll even send you a … Sweetwater's customer service is great ! I love Sweetwater. I just want to buy something and eat candy, not get phone calls for like 2 weeks asking me how I'm doing. However, the Roland FP30 is not in stock at Sweetwater, which is my preference to shop with. I was devastated when my local music store closed in 2013, but Sweetwater … Calls to double check the order and asking if the delay in fufillment was OK. IIRC, they had to wait for stock. Cheers! Explore our commitments to you Terms of Use Privacy Policy Phone Recording Policy Accessibility Do Not Sell My Personal Information. I received a call from a human ( yes a love human) moments after I placed my order and was thanked for my order and they offered to answer any questions!!! Collecting and organizing almost all the Sweetwater coupons from the Reddit chanel, but Hotdeals.com did it anyway. I couldn’t have been happier. They still jumped through all the customer service hoops, though, with the phone calls and all the mail, which I think is what some people tend to complain about, like Sweetwater's the "Overly Attached Girlfriend" of online retail or something. The rep said they would call ibanez about it. Communications and price were beyond wonderful. I've been shopping with Sweetwater for almost a decade. Then the manager called me later to apologize for the confusion and let the process go through. I ended up finding a canadian retailer that had it at a price close to the sweeter water price. Initial Sweetwater Sound complaints should be directed to their team directly. It is a sponsored review post with a DRAMATIC TWIST, which I … Explore our commitments to you Terms of Use Privacy Policy Phone Recording Policy Accessibility Do Not Sell My Personal Information. Sweetwater Sound, 5501 U.S. Hwy 30 W, Fort Wayne, IN 46818 Get Directions | Phone Hours | Store Hours. Personally, I want to say I like the Roland FP30 more because I've heard reviews mentioning Casio's short lever length and black/white key weight discrepancy. Press J to jump to the feed. I was bummed but kept the order active, while also placing the same order through another retailer whose website said early January. If you have any questions, please call us at … They handle all our technology needs from purchase to set up and support maintenance. Back to top. I had a 20 minute phone call with their sales rep cuz he wanted to know how I liked the goofy 4.2mm picks I ordered. A rep called right after I placed an order to see how I’d I needed any further assistance or questions (left a voicemail). We are here to support our customers in their time of need. Contact the SweetCare Center: 1-800-222-4700. I’m loving all of these stories. I really try to support my local music shop but sometimes they don’t have what I need. 5501 US Highway 30 W. Fort Wayne, IN 46818-8998. http://www.sweetwater.com. Online reviews seem to favor the Roland over the Casio. Sweetwater Sound, 5501 U.S. Hwy 30 W, Fort Wayne, IN 46818 Get Directions | Phone Hours | Store Hours. The best place to start if you're new is right below in our "Rules" section. If y’all will ship pedals to Canada but no candy, just say so and I’ll have my kit sent to SC. What happens when you put a tube screamer in front of a tube screamer amp ( ͡° ͜ʖ ͡°). Press question mark to learn the rest of the keyboard shortcuts. I've had nothing but great experiences with sweetwater. The motivation is the happiness of the customers. re: Sweetwater now charging tax Posted by EA6B on 2/20/19 at 5:32 pm to tigerband6971. (Acclaim AV in North Bay Ont for the canucks in the crowd). Then, you should proceed to checkout after you finish deciding and picking what you want to buy at Sweetwater. Keyboard Question. Sweetwater Technology Services is excellent at all-around customer service, fast response times and very knowledgeable in their field of service. Sweetwater has this 55 point inspection whereas MF doesn't do anything. Commodity value return consumers. Quality 42. The personalized service and the free shipping, no matter what. This company responds to reviews on average within 2 days. It's always a pleasure. Shipping 42. Is customer service (Sweetwater) worth a worse piano? Sweetwater. I had to cancel but I was still happy with that level of service. Our thoughts are with those affected by natural disasters. The fact that they called me twice in this process, when other places might have sent an email (or done nothing at all) is amazing to me. A few days later the supervisor of him called me to apologize on the companies behalf and asked if I was enjoying my purchase. Replies (1) 3 0. To be completely honest it’s what turns me away from ordering from them. Next day I got another call and the rep said they weren't even allowed to ship to canada. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Sweetwater Sound Customer Service. Sweetwater Customer Service Contact Info. Their prices are great, the selection is the best, the customer service is unparalleled, and the interest free financing is a game changer. They're humans just trying to earn a living with a sales/customer-service job. Just bought one set of strings today. for an organization or commercially successful band, I'd totally favor Sweetwater for suggestions, customer service, etc. Yes, this is a sponsored review post. I bought a graphite nut from them, ordered the wrong size, called to get the right one and they just told me to not bother sending the wrong size one back (despite it being my fault for ordering the wrong one) and had one shipped and in the mail to me the same day. January came to a close and i had no call or emails, so I called this other retailer, they said they thought they would have a shipment mid February, and have me a little lip when I mentioned the dates on the website. Sweetwater 10% Off Coupon - limited sale for December. Explore our commitments to you Terms of Use Privacy Policy Phone Recording Policy Accessibility Do Not Sell My Personal Information. Consumers satisfied with Sweetwater most frequently mention customer service, sales rep and free shipping. They do love their customers. I ordered the Boss WAZA headphones back in December through them, and within 5 minutes of placing g the order they called me to tell me of the back order status and that it would probably be early March that they got the next available batch. Man those guys are RELENTLESS in their pursuit of customer service. Just great. Customer Service Supervisor: Water & Wastewater (325) 236-6315: Email: Frieda, Brian: Police Chief: Police Department (325) 236-6686: Email: Heine, Danny: Inspector: Planning & Development Services (325) 236-6313: Email: Jimenez, Becky: Executive Secretary: Administration (325) 236-6313: Email: Jones, Russell: Director of Public Works: Public Works (325) 235-5003: Email: Kite, Donald The overall rating of the company is 2.6 and consumers are mostly neutral.. Is the sweetwater … Great customer service! EA6B Navy Fan TX Member since Dec 2012 10984 posts. Would it be worth it to go with Musician's friend over Sweetwater to get a FP30? Popular Sweetwater Promo Codes & Sales. I emailed my rep, and mentioned it in the survey, but no feedback. Maybe it’s s Canadian thing, but I got no candy in mine; I was happy with the gear for Christmas, but seriously bummed about the candy. This is a forum where guitarists, from novice to experienced, can explore the world of guitar through a variety of media and discussion. Great customer service. If you have any questions, please call us at … Reply. I was pleasantly shocked. However you'll be playing the keyboard every time you play. I tried order my current amp (Ibanez TSA15H) through them because they had a great sale on. Here are the details: Address: 5501 US Hwy 30 W Fort Wayne, IN 46818 Telephone: 18002224700 Email: [email protected] Replies (1) Options Top. If you expect things like promotions to be handed to you just because you showed up each day and put in your time, Sweetwater isn't the place for you. Service 43. I personally haven't tried the payment plan, but if it's anything like the rest of their services, it's probably good. Same here. As mentioned, there are many coupons that you can find on the Reddit channel, and these include the Sweetwater Coupon Reddit. I'm stuck between the Roland FP30 (from Musician's friend/Guitar center) and the Casio PX-S1000 (from Sweetwater). It was a small order ( a portable amp and a cord). I'm stuck between the Roland FP30 (from Musician's friend/Guitar center) and the Casio PX-S1000 (from Sweetwater). Edit: wow- that you all for the input- good and not-so-good as well. Ibanez wouldn't honour the warentee, but sweetwater would still honour theirs though a lot shorter time that the original ibanez warentee. Music Instrument Store. Just wanted to post this saying Sweetwater’s customer service has been amazing. Welcome to r/guitar, a community devoted to the exchange of guitar related information and entertainment. New comments cannot be posted and votes cannot be cast. And online discussion, like trustpilot and internet forums, vastly praise Sweetwater. 24/7 online customer service center is available at Sweetwater. If I did that on other music sites, the shipping would've cost me almost as much as the strings. It seems like Sweetwater is doing it right, but I do hope that they realize the sentiment of a lot of you all. Never have I ever been floored by the dedication these people put into their company, Jesus that’s commitment. Sweetwater Sound, 5501 U.S. Hwy 30 W, Fort Wayne, IN 46818 Get Directions | Phone Hours | Store Hours. Recent recommendations regarding this business are as follows: "let a white friend answer the phone", "Try ZZounds instead. First American Title // Wyoming / Sweetwater / Products / Customer Service Return to Mobile First American Title Insurance Company makes no express or implied warranty respecting the information presented and assumes no responsibility for errors or omissions. Not the loudest 15W, but I play at home I don't need 129db... Those tube screamer amps are criminally underrated. BUT! Sweetwater Authority offers two options for paying your water bill automatically. Sweetwater Sound, 5501 U.S. Hwy 30 W, Fort Wayne, IN 46818 Get Directions | Phone Hours | Store Hours. Thanks for sharing this, I'm also in Canada and now I'm really interested in buying that same amp from Acclaim. If you need to update your account information, call Customer Service at 619-420-1413. Value 43. Fantastic customer service Fantastic customer service! So IMO go with the keyboard you want regardless of the store. If you have guitar related questions, use the "Search" field or ask the community. You can find contact details for Sweetwater Sound above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … If you wish to purchase some things with a lower budget recently, you might wanna take a peek at Sweetwater. Came in to say the same. Press question mark to learn the rest of the keyboard shortcuts. I ordered the Boss WAZA headphones back in December through them, and within 5 minutes of placing g the order they called me to tell me of the back order status and that it would probably be early March that they got the next available batch. as an after thought I think my bugera 5t came from from sweetwater and again, nothing but great service. ", "Stay far away from this store. Press J to jump to the feed. Sweetwater was first mentioned on PissedConsumer on Feb 09, 2017 and since then this brand received 6 reviews.. Sweetwater ranks 14 of 204 in Music stores category. I didn't think it was too over the top, they only called once or twice (don't remember). 1046 or email at [email protected]? Respect though. Excellent all-around customer service! I'd say if there's a problem with the keyboard, unless you're returning it, then you'll be dealing with the manufacturer and not the store after the purchase. Thanks for visiting. I immediately called the other place to cancel. The 2nd option is to log-on to our customer payment website and follow directions to enroll in Automatic Payment with a credit card or electronic check. You can get 15% and even 20% coupons, so if you buy a guitar that costs $1000, it knocks the price down to $850 or less. While Sweetwater is a great resource with tons of equipment and solid customer service do NOT trust their delivery time claims. And also left an email for more contact information. Have I ever been floored by the dedication these people put into their company, Jesus that ’ almost! 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Call customer service at 619-420-1413 Use them shop with hope that they realize sentiment! Ok. IIRC, they follow up, and mentioned it in the crowd ) WhatsApp email Link the confusion let... Is that MF has Coupon codes, while also placing the same order through another retailer whose said... Issues shipping to canada relationships and income a fresh shipment and mine was to! Are very nice and personable I do n't remember ) in sales happens. Had a great resource with tons of equipment and solid customer service has been amazing a lot of all... Of friends earn promotions into higher level positions relationships and income with Sweetwater frequently...